Discover SSM Health Monroe WI: Services, Contacts, Tips
SSM Health in Monroe, WI, is a leading not-for-profit healthcare provider featuring a state-of-the-art 58-bed hospital and multi-specialty clinic at 515 22nd Ave, offering comprehensive services including a 24/7 emergency room, primary care, behavioral health, and over 25 specialties to serve Green County and surrounding communities in southern Wisconsin and northern Illinois.
Facility Overview
The SSM Health Monroe Hospital, built in 2012, operates as a critical healthcare hub with 162 providers handling approximately 2,000 inpatient admissions annually across inpatient, intensive care, labor and delivery, surgical, cardiology, physical therapy, medical imaging, and emergency departments. This facility emphasizes compassionate care from pediatrics to senior health, staffed by nine hospitalists and committed to helping patients recover faster and maintain long-term wellness. In 2018, a Community Health Needs Assessment highlighted its role as a multi-specialty system integral to local public health.
- Address: 515 22nd Ave, Monroe, WI 53566.
- Phone: 608-324-2000 for main campus; 608-324-2321 for behavioral health.
- 24/7 Emergency Services available year-round.
- Clinic hours: Monday to Friday, 8:00 AM - 5:00 PM; closed weekends.
- Over 25 specialties including family medicine, cardiology, and orthopedics.
Services Provided
SSM Health Monroe Clinic Medical Group delivers primary and specialized care tailored to diverse patient needs, from routine check-ups and immunizations to advanced diagnostics like X-rays and chronic illness management. The hospital's emergency room manages urgent cases efficiently, as evidenced by recent patient experiences during snowstorms where staff provided swift, professional treatment. Behavioral health services address mental health challenges with dedicated support during standard clinic hours.
- Visit the main campus for multi-specialty consultations.
- Access 24-hour emergency care for critical needs.
- Utilize home health services through SSM Health At Home Monroe for post-discharge support.
- Schedule telehealth appointments where available via partnered platforms.
- Benefit from neighborhood clinics offering convenient primary care across Green County.
Recent Local Feedback
Locals have shared mixed experiences with SSM Health Monroe in recent months, praising emergency room responsiveness while critiquing some clinic wait times and procedures. As of March 2026, the ER boasts a 4.5-star rating from 810 reviews, with patients like Jennifer Wahl noting, "We showed up in the middle of a snowstorm with a miserable baby. The staff was wonderful... got us quickly on our way" on March 16, 2026. Conversely, a February 2026 review criticized new patient scheduling: "Bs clinic as a new patient... they still turned away a patient".
"My daughter was treated and handled with care. The doctor explained things well. The nurses were kind. My baby girl is doing better. Thank you Dr. S." - Lady, 4 days ago.
Historical context shows steady community engagement; sponsored by the Congregation of Sisters of St. Agnes, SSM Health Monroe has served as a not-for-profit anchor since integrating into the broader SSM system. Recent stats indicate 85% patient satisfaction in ER triage speed, up 12% from 2025, based on internal quality metrics.
| Service Area | Average Rating (2026) | Key Statistic | Recent Quote |
|---|---|---|---|
| Emergency Room | 4.5/5 (810 reviews) | 2,000 annual admissions | "Professional and friendly during snowstorm" |
| Clinic Medical Group | 2.7/5 (7 reviews) | 162 providers | "Waited 45 minutes listening to laughter" |
| Behavioral Health | N/A | Standard clinic hours | Compassionate mental health support |
| Home Health | N/A | Medicare-certified | Post-hospital care available |
Historical Development
The evolution of Monroe Clinic SSM Health traces back to its roots as a community-focused hospital, expanding in 2012 with a modern 58-bed facility to meet growing demands in Green County. By 2018, it was recognized in health needs assessments for its comprehensive coverage, including urgent care and pharmacy services. As of May 2026, expansions in telehealth have increased access by 25% since 2024, per local reports.
Community Impact Stats
In 2025, SSM Health Monroe reported serving 45,000 outpatient visits, a 7% rise from 2024, underscoring its vital role amid rural healthcare challenges. Patient retention stands at 78%, with high marks for pediatric and senior care programs initiated post-2012 rebuild. Local economic contributions include employing over 500 staff, boosting Green County's health infrastructure.
- 2025 Outpatient Visits: 45,000 (+7% YoY).
- Inpatient Admissions: ~2,000/year.
- ER Satisfaction: 85% triage speed approval.
- Telehealth Growth: +25% since 2024.
- Staff Count: 500+, including 162 providers.
Patient Experiences in Detail
Recent 2026 reviews highlight contrasts: positive ER stories dominate, like Stephanie Dooley's praise for quick service, against isolated clinic complaints such as Lando Knuth's account of repeated wrist-setting visits without immediate X-ray verification. On March 29, 2026, telehealth availability was noted for specialties like nurse practitioners and cardiologists. Kenneth Edenhauser's 3-day-old review as of May 2026 adds to the 810 tallies, reflecting ongoing engagement.
| Date | Reviewer | Rating | Summary |
|---|---|---|---|
| 2026-05-05 | Kenneth Edenhauser | Positive | Recent ER visit satisfaction |
| 2026-03-16 | Jennifer Wahl | 5/5 | Snowstorm baby care excellence |
| 2026-02-05 | Crystal Mullen | 1/5 | New patient scheduling issue |
| 2025-10-01 | Lando Knuth | 1/5 | Procedure follow-up concerns |
Access and Directions
Located in historic Monroe, Wisconsin, the main campus at 515 22nd Ave is easily accessible via major routes, with online maps for precise navigation. Public transit options serve Green County, and ample parking supports high-volume days; average ER wait time is 22 minutes based on 2026 data. For virtual visits, platforms like Cortico confirm availability.
- Enter "515 22nd Ave, Monroe, WI" into GPS.
- Call ahead for appointments: 608-324-2000.
- Prepare insurance details for faster check-in.
- Use telehealth for non-emergencies.
Future Outlook
Looking ahead to 2027, SSM Health Monroe plans expansions in behavioral health and telehealth, building on 2026's 12% ER satisfaction gain. Community partnerships, like those with Green County Development, position it for sustained impact. With 78% retention and rising visits, it remains a cornerstone of local wellness.
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What are the most common questions about Discover Ssm Health Monroe Wi Services Contacts Tips?
What are the emergency room hours?
The emergency room at SSM Health Monroe Hospital operates 24 hours a day, 7 days a week, ensuring round-the-clock access for urgent medical needs in Monroe, WI.
How do I contact the main clinic?
Call 608-324-2000 to reach the SSM Health Monroe Clinic Medical Group at 515 22nd Ave; directions are available online for the historic Monroe campus.
What specialties are offered?
Over 25 specialties are available, including family medicine, cardiology, pediatrics, orthopedics, and behavioral health, provided by 162 skilled professionals.
Is home health care available?
Yes, SSM Health At Home Monroe offers Medicare-certified home health services for residents needing post-hospital or ongoing care.
Does SSM Health Monroe accept new patients?
Yes, the clinic welcomes new patients, though scheduling confirmations are advised to avoid delays as noted in recent feedback.
What is the hospital's capacity?
The facility includes 58 beds, supporting intensive care and surgical needs for the region's 2,000 annual admissions.